My new favourite local jewelry shop with exquisite handmade pieces and collections, a beautifully bright and clean shop floor and some of the best customer service I have ever experienced both human and canine. The owners and staff are incredibly friendly, insanely knowledgeable, ridiculously talented and creative and made my first experience unforgettably enjoyable. Thank you so much! I will absolutely be returning to build my collection and for the great vibe in there! If I could give 10 stars I would. Cheers, S <3
Incredible experience! Stopped in on a whim with my partner and met co-owner Steven and dog, Thor. Both greeted us upon entry. We spotted an awesome bracelet and were able to try it on right away. After a few days I went back to pick it up and was surprised to find that the bracelet was made by the other owner, Ava. She gave me advice on how to take care of it, what it was made of, and let me know if anything comes up she will help. Locally made and beautiful, go check them out.
Amazing experience from start to finish! Thank you to both Ava & Steve for making the engagement ring journey a pleasure. Whether dealing with things over email or at the store, their commitment to helping and ensuring customer satisfaction was always at the forefront. If you want a trustworthy jewelry experience that delivers high quality products, look no further than Moonstone!
When I was first shopping for an engagement ring their website helped me visualize what could be possible.
I deeply appreciate Steve's patience and support when helping me flesh out the designs and ideas around the ring until completion. 😁
My gf and I went here to check out the selection from their website, but we we're both caught off guard by how beautiful and wide the selection of gemstones. Ava crafted her designs artistically with love and we will definitely be back for more! Steven is very accommodating and very knowledgeable with the gemstones too, while Thor is the sweetest doggo. Thank you for the custom made designs for us. Highly recommended!
One of the best jewelry stores I have visited in Burnaby! We came here to buy a gift for a colleague and were just blown away by their elegant collection. We were looking for something affordable and they helped us pick a gift within our budget. Would absolutely recommend everyone to give them a try!! Amazing customer service 😊